Charging Manual

Charging via mobile phone

1. START THE CHARGING PROCESS

  • First connect the charging cable to the vehicle only.
  • Select the desired charging point on the map
  • Press the START button to unlock the selected socket.
  • Press the plug firmly against the socket.
  • After successful authorization, the charging process starts automatically.

2. END THE CHARGING PROCESS

Note: Unlocking the vehicle can stop the charging process.

  • Press the STOP button.
  • You can now remove the cable.

 

Charging via customer card

1. START THE CHARGING PROCESS

  • First connect the charging cable to the vehicle only.
  • Hold your customer card on the display to unlock the socket.
  • Press the plug firmly against the socket.
  • After successful authorization, the charging process starts automatically.

2. END THE CHARGING PROCESS

Note: Unlocking the vehicle can stop the charging process.

  • Hold your customer card to the card reader to finish the loading process.
  • Disconnect the charging cable from the vehicle.

 

Important Note

  • The security check between the vehicle and wallbox can take up to 30 seconds.
  • If the charging process is started via your mobile phone, it must also be terminated via your mobile phone. A combination of different activation methods (customer card, mobile phone) is not possible.
  • INCIDENTS: In case of incidents please contact the service hotline +43 1 532 24 00.